Dear customers and friends,
It’s with a real heavy heart I need to let you know that Lenny is now closed forever.
Like most startups we need cash to help us get off the ground, pay our team and keep the lights on.
Unfortunately, our backers are no longer in a position to provide us with the funding we need and with the Coronavirus outbreak so fresh we were forced to take the painful decision to close our doors before we really had a chance to take off.
It goes without saying that myself and the rest of the team at Lenny HQ are heartbroken about this. We have worked tirelessly to make the app what it is today and had bold plans for the future.
While it’s a massive shame to be ending this chapter now, there’s a tonne of stuff we’re all really proud of and we learned so much.
So what does all this mean for you? Well, the FAQs below should clear up most of your questions. But if you have any more, please don’t hesitate to get in touch with us by emailing [email protected].
Our team is here to support you as always until 30th April 2020.
Thanks for your trust, loyalty and for being part of this incredible journey.
If you need to report an incident or would like to make a claim please call our underwriter Covea PLC on 0330 024 0625 (available 24/7).
Our friends at Covea PLC will be happy to answer any questions about policies you have purchased with us to date. You can reach them on 0330 024 0625.
For complaints about Lenny or the service you have received from us you should contact our regulatory principal at Ambant: [email protected]
If you have a complaint about your policy you should contact Covea PLC on: 0330 024 0625
Your policy documents will have been emailed to you after every purchase. You can also still access your historic policy documents in the app until 31st April 2020.
If you signed up to the app but have not purchased a policy, your account and any associated data will be deleted forever on 31st April 2020.
As we are no longer selling new policies, you will not be able to redeem any unused referral credit or other promotional discounts.